Tag Archives: Leadership

Effective Leadership and Emotional Intelligence (EI) Part 3

By TERRI RABICOFF
Scottsdale Leadership Class XIX

This is the third of a multi-article series discussing the relationship of leadership and emotional intelligence.

It is important to understand that emotional intelligence (EI) is not a contradiction of cognitive (IQ intelligence), or even a conflict of head over heart, but a distinctive intersection of both – head working with heart. When you look at EI without cognitive intelligence, or cognitive intelligence without EI, you only get part of the solution, creating a gap in human abilities that lies between head and heart – more technically stated, between cognition and emotion. EI competencies involve a certain amount of skill sets in the emotional domain, coupled with skill sets in the necessary cognitive domain of that ability. By incorporating emotions with intelligence, you add the human flair that would otherwise be missing.

While technical skills and acquired knowledge are important, especially in an individual’s early career development path, scaling to the higher rungs of the career ladder calls for the exceptional ability to manage and lead people. Based on research, individuals that possess high EI competencies not only know how to understand themselves and keep their emotions in check, they demonstrate an ability to understand and recognize the value of other’s perspectives.

Research indicates that a person’s intelligence quotient (IQ) and training account for 20 percent or less of the differentiation between a star performer and an ordinary employee.  The remaining 80 percent more or less is attributed to EI. Due to the enormous impact EI can have on leadership success, findings may necessitate a change in the methods organizations use to train and develop leaders; and in turn, the way leaders train and develop their followers.

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Turtle Leadership

By SUZANNE PAETZER
2009 Scottsdale Leadership Class Reporter

The Scottsdale Leadership Experience
This is the 10th of a 17 article series recapping Scottsdale Leadership’s nine-month Core Program. The program educates, connects and empowers citizens who are interested in community leadership.

Class 24 participated in another exciting Leadership Academy last Friday. The Leadership Academy’s mission is to illuminate ideas, provoke thought and stimulate dialogue to help class members cultivate their own leadership style. Class 24 focused on expanded leadership teamwork through a “turtle” exercise, led by Dr. Frances Mills-Yerger, Class 16, Workshops for Youth and Families. We were put into smaller teams and our assignment was to get our whole team across a massive flowing river using turtles (don’t worry, no turtles were harmed), and navigate leadership decisions to reach the other side.

To read the rest of Suzanne’s blog click here.

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Effective Leadership and Emotional Intelligence (EI) Part 2

By TERRI RABICOFF
Scottsdale Leadership Class XIX

This is the second of a multi-article series discussing the relationship of leadership and emotional intelligence.

He who knows others is learned. He who knows himself is wise.”
Lao Tse

Leaders need to know what makes everyone tick, starting with themselves. Many leaders do not often recognize, or take into consideration, the impact their behavior has on the very people they rely on for their success. Leaders must not only hold their employees fully accountable for “what” they do, they must hold those employees accountable for “how” they perform their work.  To do this, leaders must first be ready to take a straightforward look at themselves to make sure their behaviors are in line with their organization’s stated values, and that their leadership practices are supported by strong emotional intelligence competencies (self-awareness, social awareness, self-management & relationship management). This is essential if the leader is willing to build strong, long-lasting relationships and effective leadership.

Dealing with emotionally precarious situations in the workplace can become complicated, and leaders sometimes side step issues they should confront. When these difficult situations are compounded with inadequate communication skills, the end result can become extremely volatile.  The lack of ability to control emotions and display effective communication skills can lead to unsettled conflicts, low morale and diminished productivity. Effective management of employee frustration, anger and upset is critical to employee commitment, motivation and productivity, as well as to an organization’s overall health and profitability. The need exists to help leaders learn to use their emotions in a productive manner and, if necessary, to develop the needed skills for relating well with others.

The benefits of understanding how emotional intelligence competencies contribute to fostering strong leadership qualities for individuals and organizations has far reaching implications. “According to research conducted by Wilson Learning Corporation in Eden Prairie, MN, not only is there a direct correlation between employee satisfaction and job performance, but the biggest contributor to employee satisfaction — and thus productivity — is leadership” (Caudron, 1996, ¶ 3). Organizations can be instrumental in supporting this effort by identifying cultural and leadership principles that promote leadership supported by emotional intelligence.

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Economic Development: Do or Die!

By SUZANNE PAETZER
2009 Scottsdale Leadership Class Reporter

The Scottsdale Leadership Experience
This is the ninth of a 17 article series recapping Scottsdale Leadership’s nine-month Core Program. The program educates, connects and empowers citizens who are interested in community leadership.

What is Economic Development; How does it happen?
Scottsdale Leadership Class 24 members tackled this question on our last Topic Day. We examined it from a local, regional and state level…it was a fascinating day.

Economic development is a complex, multi-dimensional concept. Economic development is not possible without growth but growth is possible without development. Scottsdale is an established and resource-wealthy community. We’ve had many years of strong economic development. But in these tough economic times, it is important we have a clear economic development strategy.

To read the rest of Suzanne’s blog click here.

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Scottsdale Leadership and a Vision for Scottsdale

By MICHAEL SEIDEN
Scottsdale Leadership Class 24

The City of Scottsdale is viewed differently by various people.  There are those who view it as the “Beverly Hills” of Arizona. Others relish in the old established neighborhoods that flourished under the “Western Town” image of the 50’s through the 70’s.  Hikers enjoy walking through the beauty of the desert in the McDowell Mountain Preserve while the partiers love the weekend action at the Waterfront.  Scottsdale is the venue for exciting events such as the Barrett Jackson Auto Auction, the Arabian Horse Show and the Open at the TPC.  It is the home of world class resorts, an active local airport, a budding bio-tech incubator and one of the most successful shopping centers in the country, as well as a number of massage parlors and strip clubs.  It is considered the “fifth whitest city in the U.S.” but has led the way in promoting diversity.

This is Scottsdale today but what will the City be like tomorrow?  What is our vision for the future?  Scottsdale Leadership provides the city’s future leaders with a comprehensive view of most aspects of our city; the services that are provided to our citizens, the venues used for the exciting events that provide some of the revenue for those services, the historical locations that have served as foundations for the present, the inner workings of our government.  By putting together an understanding of how all of these pieces come together, we can work with the current leadership of Scottsdale to build a vision of the future.  That vision takes the city’s core values and defines what Scottsdale will look like five or ten years from now.

While learning about the city and developing their leadership skills, members of Scottsdale Leadership Class XXIV can contribute to Scottsdale’s future by addressing the following questions:

  • What are Scottsdale’s core values?
  • If we adhere to those core values now and into the future, what will Scottsdale look like five and ten years from now?
  • What specific things can we do as committed citizens to make that vision come about?

Visions become reality through dialogue and discussion.  What better place to have this dialogue and discussion than through Scottsdale Leadership?  This dialogue is open not only to members of Class XXIV but to alumni, as well.  It’s almost a certainty that there will be diverse views and not everyone will agree.  However, by submitting your ideas to this blog, we will have a compilation of how a group of creative and committed leaders view the future of their city.

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Are you ready to lead Scottsdale?

By CHRIS IRISH
Scottsdale Leadership Executive Director

One of the most impactful ways you can move our community forward is by serving on the City Council.  While the November 2010 election may seem far away, decisions to run for office in Scottsdale are being made now.  Serving on the Council is a huge commitment but commitment is a word that Scottsdale Leadership graduates know and do well.

Currently, one Scottsdale City Councilmember is a graduate of Scottsdale Leadership www.scottsdaleaz.gov/council/ron_mccullagh.asp. Many, many more of our alumni have the ability to serve in this role. Might you be one of them?

City council candidate packets can be picked up at the City Clerk’s Office and are available online: www.scottsdaleaz.gov/elections. The packet contains a checklist that identifies the documents and forms that must be filed with the City Clerk’s Office by 5 p.m. May 26, 2010.

Running for public office is a daunting task. But as John F. Kennedy said, “There are risks and costs to action. But they are far less than the long range risks of comfortable inaction.”

Is it time for you to take action?

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Good Advice for Leaders

By CHRIS IRISH
Scottsdale Leadership Executive Director

Throughout my life I have been blessed to have many caring and strategic mentors. Some of these relationships were planned. Others were nurtured by friends and colleagues that were kind enough to answer my many phone calls seeking their advice and counsel. I’d like to share some of their wisdom…

No matter how you feel – get up, dress up, and show up
When in doubt, take a deep breath and the next small step forward
Ask for advice, it is usually free
Ask for help, it makes you stronger
Make peace with your mistakes or you will repeat them
Share what you know and you’ll learn so much more
You can’t lead unless others chose to follow
No matter if a situation is good or bad, the situation will change
Always observe leadership – the good, the bad and the ugly
Life is too short to waste time being angry
Attitude is everything
Believe in yourself and others will too
The best is yet to come

If you’d like to share some advice – I’m interested.

If you want to read more on this topic, here’s a good article: Best Advice for Leaders: Stop, Look, Listen by Albert Vicere

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